Privacy Policy

At Sreevallabhapuram Sarees (SSarees), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase. Please read this policy carefully to understand how your personal information is handled.

1. Information We Collect

We collect personal and non-personal information when you interact with our website or make a purchase. This includes:

Personal Information:

• Contact Details: Your name, email address, billing and shipping address, and phone number.
• Payment Information: Credit/debit card details, payment method, and transaction data (handled securely by our payment processors).
• Account Information: If you create an account, we collect your username, password, and purchase history.

Non-Personal Information:

• Browser and Device Information: Your IP address, browser type, operating system, and referring website.
• Usage Data: Information about how you use our website, such as pages viewed and products searched.

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process orders, payments, and ensure successful delivery.
• Customer Service: To respond to inquiries, offer support, and manage returns/refunds.
• Marketing: To send promotional emails and updates if you have opted in.
• Site Optimization: To analyze site usage and improve user experience.
• Security: To protect against fraud, unauthorized transactions, and other risks.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties to operate our business:

• Service Providers: Including payment gateways, shipping partners, marketing tools, and customer support systems.
• Business Changes: If our brand undergoes a merger, acquisition, or restructuring.
• Legal Requirements: When required to comply with law, regulations, or legal requests.

4. Cookies and Tracking

We use cookies to enhance your experience on the SSarees website. Cookies help:

• Remember your preferences and cart items.
• Analyze traffic and user behavior.
• Serve personalized ads based on browsing habits.

You may control cookies via your browser settings. Note that disabling cookies may affect your experience on our site.

5. Data Security

We implement standard industry measures to protect your data:

• SSL encryption for secure payments.
• Secure hosting and infrastructure protections.

However, no online system is entirely immune to risks. We strive to protect your information but cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information.
• Correct any inaccurate or outdated information.
• Request Deletion of your data, subject to legal limitations.
• Unsubscribe from marketing emails at any time via the provided link.

To make such requests, please contact us at ssarees2024@gmail.com.

7. Data Retention

We retain personal data only as long as needed for the purposes stated or to comply with legal obligations. If deletion is requested, we will act promptly unless required to retain the data.

8. Third-Party Links

Our site may link to external websites. This Privacy Policy does not apply to those sites. We advise you to read the privacy policies of any third-party websites you visit.

9. Children's Privacy

SSarees does not knowingly collect personal information from children under the age of 13. If we discover such data has been collected, we will delete it immediately.

10. International Users

By using our website outside India, you agree to the transfer and processing of your data in India, where our servers and service providers are located.

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here, and major changes will be communicated where appropriate. Continued use of our site means you accept the updated terms.